No Compliment? Get a Refund

No Compliment? Get a Refund.™*

If you don’t receive a compliment, get

100% refund up to ₹500

as Shairaa Store Credit.

At Shairaa, we believe jewellery should do more than complete your outfit—it should make people notice.

That’s why we’ve introduced our No Compliment? Get a Refund.™ promise.

If you genuinely wear your Shairaa jewellery and don’t receive a single compliment within the eligible period, you may qualify for a 100% refund up to ₹500, issued as Shairaa Store Credit.

Because we stand behind every design we create.

How It Works

  1. Purchase any eligible Shairaa jewellery from www.shairaa.com.
  2. Wear your jewellery in real life.
  3. If you genuinely don’t receive a compliment within 30 days of delivery, simply email us at hey@shairaa.com.
  4. Our team will review your request.
  5. Once approved, your refund will be issued as Shairaa Store Credit.

Eligibility

To qualify for this programme, you must:

  • Purchase directly from www.shairaa.com.
  • Submit your claim within 30 days of delivery.
  • Keep the product with you (the product must not be returned).
  • Have no active return, refund, exchange or chargeback request for the same order.
  • Submit only one claim per eligible order.

Store Credit

Approved claims are eligible for a 100% refund up to ₹500 in Shairaa Store Credit.

The amount issued will never exceed:

  • ₹500; or
  • The amount actually paid for the eligible product,

whichever is lower.

Store Credit:

  • will be issued through Shopify Store Credit.
  • cannot be redeemed for cash.
  • cannot be transferred to another customer.
  • cannot be withdrawn to a bank account.
  • can only be used for purchases made on www.shairaa.com.

How to Claim

Email your claim to hey@shairaa.com with the following details:

  • Order Number
  • Full Name
  • Registered Email Address
  • Registered Mobile Number
  • A recent photograph wearing the jewellery (optional but appreciated)
  • A brief description of your experience

Our team may contact you for additional information if required. Claims are typically reviewed within 5–7 business days.

Fair Usage Policy

The No Compliment? Get a Refund.™ programme is built on trust.

To ensure fairness for everyone, Shairaa reserves the right to reject claims involving:

  • False, misleading or incomplete information.
  • Repeated or excessive claims intended to misuse the programme.
  • Orders that have been cancelled, refunded, returned, exchanged or charged back.
  • Products that have been intentionally damaged or altered.
  • Purchases made through unauthorised sellers or third-party marketplaces.
  • Abuse of promotional offers, discount codes or other Shairaa policies.

Accounts found to be repeatedly misusing this programme may become ineligible for future claims.

Important Information

  • A compliment is a personal and subjective experience, and individual experiences may vary.
  • The No Compliment? Get a Refund.™ programme is a goodwill initiative that reflects our confidence in the quality and design of Shairaa jewellery.
  • All claims are reviewed individually, and approval is at Shairaa’s sole discretion after verification.
  • This programme does not replace or modify our Return, Exchange, Refund or Warranty Policies.
  • Shairaa reserves the right to amend, suspend or discontinue this programme at any time without prior notice. Any claims approved before such changes will continue to be honoured under the policy applicable on the date the claim was submitted.

Need Help?

For any questions or to submit your claim, simply email us at:

hey@shairaa.com